Foo Fighters: Important Event Information

Foo Fighter fans! We look forward to welcoming you on Saturday!

Please find important venue information below to make your day as enjoyable as possible, from planning your visit, ticketing information and more on our Stadium facilities. 

Key information:                                     

Timings:

15:00 Stadium Island opens

16:00 Stadium doors open      

16:00 Hospitality opens ticket holders only     

17:25 Hot Milk     

18:15 Coutney Barnett 

19:30 Foo Fighters

All timings above are subject to change.

Please allow 30 minutes to get into the Stadium after arriving at the Park. Ticket and security checks will be in operation.

Please be aware the walking journey to the main Stratford Regional Station can take up to 90 minutes post-event. 

Ticketing

If you purchased via this email, you will have received an email from TX.IS with instructions on how to claim your downloadable tickets. Download TX.IS and enter your email and your tickets will automatically be on the app. This is your ticket for entry.                                  

If you have not received tickets, and purchased via London Stadium, please email ticketing@london-stadium.com.

If you purchased separate tickets via Ticketmaster and have not received them, please contact them on this link: How to Contact Us – Ticketmaster Help.

If you purchased separate tickets via Gigs and Tours/See, and have not received them, please contact them on this link: Customer Service (gigsandtours.com)                                       

Search and bag policies

No bags bigger than A4 will be allowed and there are no left luggage facilities. IF YOUR BACKPACK OR WAIST BAG / BUMBAG IS SMALLER THAN A4 IT WILL BE PERMITTED. 

All visitors may be searched - please have your coats open and remove hats at search areas. Please note any items confiscated will not be stored for collection post-event.                                   

Please note, you can bring sunscreen and other small personal on your person, including portable chargers; any prohibited items will be removed before entry. We have no left luggage or storage for bags. See list of items below and on our website here. Water stations and cups are available on the concourse and Stadium island so please do not bring bottles as they will not be permitted. 

Non-permitted items

  • Professional audio or video recording devices - (including cameras, video or audio recorders and iPad’s / tablets) 
  • Weapons 
  • Coolers 
  • Glass 
  • Metal and plastic drinking bottles
  • Selfie sticks 
  • Cans 
  • Plastic Bottles 
  • Fireworks 
  • Large chains or spiked bracelets 
  • Wallet Chains
  • Food 
  • Laser pens                                

Food and Drink 
No drinks bottles, reuasable or plastic, are permitted onsite. Drinking water locations can be found on the concourse once inside and are free to use with cups available, however large bags and hampers containing food and drink will not be allowed inside the venue. You will find tasty meals, snacks and treats at our kiosks on the concourse and on the Stadium island. 

Cashless Stadium
A reminder that the Stadium is fully cashless, so make sure you have the correct payment method to hand when making purchases. 

Free Stadium WIFI

Free WIFI means that you can connect with stable and fast speeds throughout the concourse and in bowl – join LSFreeWIFI and enter your details to connect.                                       

Merchandise

Official Merch is located on the way to the Stadium at the London Aquatics Centre, within the Stadium Island and on the Stadium concourse. We recommend to only purchase from official merchandisers, who will be identifiable with Stadium branding.           

Accessibility

Please note: Blue Badge Parking is sold out for both events. The accessible entrance is via Bridge 3 where you will find assistance on all accessible matters. Post event, Blue Badge Parking can take up to 30 minutes to exit due to road closures, please be patient with staff who will assist as quickly as possible. 

Shuttle service 

  • There will be an accessible shuttle service operating on event day, that will be running on rotation from Platform 13 Stratford (Jubilee line) and dropping fans with accessibility requirements off at Bridge 3 at London Stadium.
  • There is only room for one companion per fan with accessibility requirements on the shuttle service.
  • They will be met by Park champions who will offer a wheelchair resource to their seats. This is subject to availability. Park champions are not allowed to personally push fans with accessibility requirements – this must be done by a companion of the fan with accessibility requirements.
  • Please note that the shuttle service back to Stratford and Blue Badge Parking will re-open when our Safety team deem it fit for the service to run (approx. 45 minutes post event), so please be patient while our team manage traffic.
  • For customers arriving to Bridge 1 we will have a limited number of wheelchairs available for those who ask for assistance into the Stadium (subject to availability). 
  • For Egress customers are to meet at turnstiles E + K post event, where fans will be chaperoned to either Bridge 1 or Bridge 3. 

The Accessible Shuttle Bus (times shared below) will be in operation from 2:30pm from the following locations: 

  • Stratford Station – Platform 13 (Jubilee Line)
  • Stadium: Bridge 3, Marshgate Lane, E20 2ST                                
  • What3words Bridge 3 location: brains.snack.farms          

Timings

  • First shuttle 14:30pm 
  • Bridges open 15:00pm
  • Stadium doors open 16:00pm
  • Expected show ending time: 22:30 

 

For full information on how to plan your visit see our website here.    

EVENT DAY ACCESSIBLE SUPPORT HOTLINE

(This mobile number will not be monitored on non-event days)

Please text or WhatsApp us to connect on event day if you require accessible support.

Direct Text Message: 07923 621 335

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