MATCHDAY GUIDE // WEST HAM V BURNLEY

In a busy week at London Stadium, West Ham United return home for their second match in four days - this time hosting Burnley in the Premier League (3pm kickoff).

The Hammers were unlucky to be beaten by city rivals Tottenham Hotspur in the Carabao Cup in midweek, the 3-1 scoreline not reflective of a match where the home side enjoyed the best chances and possession in vast periods.

Looking ahead to Saturday's fixture, the two sides meet on eight points in the Premier League, with West Ham two places higher in the table in 13th thanks to a superior goal difference. The Clarets have found form hard to find of late - losing heavily against Manchester City and Chelsea in their previous outings.

While Saturday's match is sold out, supporters wishing to attend the match can secure tickets via West Ham's official ticket exchange here...

If you're joining us for the fixture, our supporters' information guide contains timings, travel information and more to ensure you make the most of your trip to London Stadium.

 

Travel information:

There are a number of services undergoing engineering and maintenance work this weekend, which may affect your journey to London Stadium for this fixture.

Greater Anglia have advised that there are no trains between London Liverpool Street and Ingatestone or London Liverpool Street and Billericay. Replacement buses are in operation from Ingatestone to Newbury Park, from which supporters can join the Central Line. 

TFL have advised the that the following services will be affected this weekend:

  • No Circle Line service all weekend 
  • No District Line service between South Kensington and East Ham
  • No Hammersmith and City Line all weekend
  • No Overgound service between Romford and Upminster 
  • No TFL Rail service between Liverpool Street and Shenfield. Replacement buses in operation between Stratford and Romford and Newbury Park and Shenfield. 

The Central and Jubilee lines, and DLR Services are running as normal - but please be aware that the Central Line will be busier than normal with those who usually use Greater Anglia services heading to and from Newbury Park.

Please allow extra time for your trip to and from London Stadium, and keep an eye on TFL and Greater Anglia's social feeds throughout the day for any changes and more accurate updates.

 

Hours of play:

Kickoff between West Ham United and Burnley is set for 3pm, with London Stadium opening the turnstiles for supporters 90 minutes ahead of the match, at 1:30pm.

Supporters can take advantage of early access drinks discounts inside London Stadium ahead of this match, with deals available for the first half hour until 2pm. 

Hospitality guests for the fixture can enjoy entry to London Stadium via Entrance B on Podium level from 12:30pm.

New catering offering around London Stadium:

As well as experiencing the drama and excitement of Premier League football, supporters visiting London Stadium for the fixture can enjoy a wider range of food and drink options than ever before.

We’ve implemented a number of new units, bars, popups, family kiosks and more, adding extra to the match day experience around London Stadium.

This weekend, we have popup stands in the Boleyn and Academy lounges serving slow-cooked Henson Salt beef Brisket served in a bagel with pickled red cabbage, mustard mayo and gherkins.

Find out more about our new and improved offering here…

After making quite the impression in our previous fixtures, we welcome back food with a Caribbean flavour on Saturday, with Jerk Chicken, Caribbean Stew and more being offered by Grace Irie Eats at Kiosk 14 in Block 145.

Visiting supporters from Burnley can enjoy an exclusive ale served in the away end. For this fixture, we will be serving Theakston's ale. The ale will also be used to cook the onions in our Wicks Manor hot dogs served in the away end.

Help our charitable partner- Isla’s Fight:

At London Stadium, we are proud to name Isla’s Fight as our nominated charitable partner for all West Ham United home fixtures. A case close to the hearts of everyone at West Ham United and London Stadium, keep an eye out for charity collections taking place on Stadium Island before the match kicks off at 12.30pm.

Bridge Searching:

Our search process for this season is designed to improve security, reduce queuing times at turnstiles and alleviate congestion around the podium level.

The regime sees bag search checkpoints stationed directly adjacent to the bridges leading on to the stadium island, a process has been used throughout London Stadium’s summer of concerts and world athletics and proved particularly successful in helping the flow of spectators to the stadium.

In order to allow easy access and cause minimal delays, it is recommended that supporters arrive at least one hour prior to kick-off and avoid bringing any bags to matches unless absolutely necessary. Large suitcases or luggage are not permitted in the stadium.

All bags will be searched and supporters may also be asked to remove jackets or coats in preparation for search. All approved bags are also subject to additional inspections within the Stadium. There will be an access lane at each checkpoint for supporters with accessibility needs.

These are not ticket check points, allowing supporters without tickets to gain access to the podium and visit the Stadium Store and Ticket Offices.

For ticket collections, please use Bridge Two for the quickest entry to Stadium Island, hospitality guests are best advised to enter over Bridge Three, and away fans should enter over Bridge Four.

 

Bags and baggage:

We would like to discourage all supporters from bringing bags to West Ham matches unless absolutely necessary. Please note that if you do need to bring a bag with you, please arrive early and allow plenty of time to accommodate a full search before entry. Large items of baggage, and luggage, are not permitted.

Late Entry Turnstiles:

Additionally at London Stadium this season, each entrance section on the podium will have one late turnstile open after kick-off. Any supporters who arrive late for the match are advised to head to the relevant entrance for their seat, where they will be directed to the late-opening turnstile.

 

Travelling to London Stadium:

London Stadium is located within Queen Elizabeth Olympic Park, and benefits from the capital’s finest transport links.

We’re proud to call Stratford our home with unsurpassed transport links from Stratford, Stratford International, Pudding Mill Lane and Hackney Wick stations.

Expect to be welcomed on Queen Elizabeth Olympic Park by our friendly stewarding & volunteering teams, who will aid you in making your way to London Stadium.

You can also get help and information from West Ham's Supporter Liaison Officers, who will be stationed around the stadium and dressed in blue.

The West Ham United Shuttle Bus Service will be in operation for disabled guests as normal.

For more information relevant to your mode of travel, follow this link for specific instructions relating to train & tube, bus, bike, car & motorcycle, taxi & plane

Away fans travelling by supporters' coaches, to reach London Stadium after being dropped in the coach parking, follow the footpath around Pudding Mill Lane DLR station, before continuing under the railway bridge and walking north, under the greenway toward the away seating at the Stadium.

Members of our stewarding team will be on-hand to direct you toward the Stadium.

Ticket Collections

All tickets can be collected from the North Ticket Office at London Stadium, situated near bridge two. If you have any specific ticketing queries or questions, please visit the London Stadium ticket office, located on the south side of the venue on Stadium Island. Tickets for this match have fully sold out, though seats may be available via West Ham United's ticket exchange...

 

 

Accessible Information

For information regarding accessible travel to London Stadium, find out more here.

Accessible seating is available on each level at London Stadium, including: aisle seats, seats with few or no steps nearby, seating which have nothing directly in front of them, and those closest to toilet facilities.

Numerous rest areas and benches are located across Stadium Island and Queen Elizabeth Olympic Park.

Members of staff from West Ham United’s accessibility teams will be on hand and proactive at London Stadium, as well as providing support on key routes in and out of the venue.

Kindly note that if you have your own wheelchair, it will be left in designated areas at the owner’s risk.

Five windows at the West Ham United ticket office are at accessible height for wheelchair users, and use induction loops to support visitors using hearing aids.

Assistance dogs are welcome into London Stadium, and can stay in wheelchair bays. Kindly note that any assistance dogs must remain with their owner at all times.

Supporter Services

 

Baby Changing Facilities

Baby changing facilities are available on each level of London Stadium. On an event day, simply ask one of our friendly stewarding team for the closest baby change location to your seat.

Lost & Found

Please report all lost or found property to the nearest member of staff at London Stadium. If you are no longer at the venue, please email our customer services team at customerservice@londonstadium.com.

Any found items will be kept for two weeks, before being discarded.

London Stadium is not responsible for lost or stolen items.

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