Monster Jam Important Event Information
We look forward to welcoming you to London Stadium for Monster Jam this Saturday! Please find important venue information below to make your day as enjoyable as possible, from planning your visit to ticketing information and more on our Stadium facilities. Follow our channels for the most up-to-date information on event day:
- Twitter: @londonstadium
- Instagram: @londonstadium
- Facebook: @londonstadium
TIMINGS
Get ready to jam with Monster Jam! If you’ve got Pit Party tickets, the party starts at 10.30 and ends at 13.15. The main Monster Jam show starts at 15.00, with doors for general admission opening at 13.30.
ACCESSIBILITY
As one of the major venues on Queen Elizabeth Olympic Park, London Stadium shares with the Park the philosophy of being a venue for all. The Stadium takes pride in providing a dedicated service to all our guests, football supporters and concert-goers. This includes a wide range of features, facilities and services to support our disabled customers. For more information about the accessibility facilities in place at the Stadium on event day, please visit here.
At Bridge 3, London Stadium will have Park Champions who will be able to assist getting into the event as this is the dedicated accessibility entrance.
WEATHER
Monster Jam will happen in all weather condition so come prepared! You will be sheltered in the stadium under the roof, but your journey to the stadium may be in the open so plan accordingly. Please note, you may bring telescopic umbrellas but please no golf umbrellas!
FOOD AND DRINK
Wondering where you can fill up on food and drink at London Stadium? Reusable water bottles for personal use will be permitted and drinking water locations can be found on the concourse once inside, with small amounts of food allowed for young families. Large bags and hampers containing food and drink will not be allowed inside the venue. You will find tasty meals, snacks and treats at our kiosks throughout the concourses and on the Stadium island.
CASHLESS STADIUM
A reminder that the Stadium is fully cashless, so make sure you have the correct payment method to hand when making purchases.
FREE STADIUM WIFI
Free Stadium WiFi means that you can connect with stable and fast speeds throughout the concourse and in the bowl – join LSFreeWIFI and enter your details to connect.
PLAN YOUR VISIT – GETTING HERE
How will you get here to see Monster Jam? There are loads of handy transport links. See which Tubes, trains and buses to take so you don’t have the hassle of having to find somewhere to park your car (or truck). Take a look at London Stadium’s ‘Getting Here’ page by clicking here.
A reminder that London Stadium is a public transport venue and there is no public car parking at London Stadium other than blue badge parking. The closest car parks to London Stadium are situated at Stratford Westfield.
BLUE BADGE PARKING
Blue badge parking is by booking only, and is sold out for this event - so please do not attempt to enter if you have not already pre-booked.
Blue badge parking will be in place at Bridge 3, Marshgate Lane, E20 2ST. The what3words Bridge 3 location is here: https://w3w.co/brains.snack.farms
Please note that the roads will reopen 30 minutes post-event, so please be patient while our team manage traffic as you make your way out of the blue badge parking area.
The accessible shuttle bus will be in operation from 11:00 until 18:00 from the following locations:
- Stratford Station – Platform 13 (Jubilee Line)
- Stratford International Station
- Stadium: Bridge 3, Marshgate Lane, E20 2ST
- What3words Bridge 3 location: https://w3w.co/brains.snack.farms
TICKETING
On event day (15 July) if you have not received tickets, whether purchased through London Stadium or Ticketmaster, please proceed to box offices between Bridges 5 & 4 to resolve.
IF YOU PURCHASED VIA LONDON STADIUM…
You will have received an email from https://tx.is/ with instructions on how to claim your downloadable tickets. Download TX.IS and enter your email and your tickets will automatically be on the app. This is your ticket for entry.
Please add hello@tx.is to your Safe Senders list and look out for the email.
As you will be using phones for your tickets, please remember to:
- Charge your phone fully before you set off to the Stadium
- Make sure to have the TX.IS app ready with your tickets open and ready before you enter the turnstiles
- Remember to increase the brightness of your screen so your code will scan easily
PIT PARTY ACCESS
Please head for Bridge 2, Turnstile L, doors will be open from 10:30 to Pit Party - please ensure you have both your main event and Pit Party Pass tickets ready. They’ll all be checked and scanned at the same time.
Please note, anyone with accessible needs accessing the Pit Party, entrance is via Turnstile L which is a ramp down into the main bowl area. Access back to for re-entry will be via lifts to the rear of the bowl area.
If anyone in your party is not attending the Pit Party, but only going to the main event, please forward their main event tickets to them via the TX.IS app. They will need to head to the Bridge & Turnstile noted on their main event tickets, and their tickets can be scanned from 13:30.
Please note, one Pit Party Pass is needed per person attending, and you also need the equivalent number of main event tickets. Access to the Pit Party ceases from 13:15 – therefore if you arrive after that please go to the main event Bridge stipulated on your ticket!
Once the Pit Party ends at 13:30 you will exit the stadium floor and re-enter the Stadium, this time scanning your main event ticket.
IF YOU PURCHASED VIA TICKETMASTER…
Your tickets are Mobile Entry, so your phone is your ticket. Please make sure to follow the instructions below before leaving for your event to ensure that your tickets can be scanned for entry, even if phone or Wi-Fi signal is poor at the venue.
If you already saved your tickets to your Wallet, you'll need to delete the saved tickets from your Google Wallet or Apple Wallet, and download them again from the Ticketmaster App or your online account via the mobile web browser. This will ensure that you have the most up to date version of the ticket and a valid barcode.
Download your tickets to the Ticketmaster App
1. Download or update to the latest version of the Ticketmaster iPhone app here or the Android app here.
2. From the app, find your order in My Events.
3. Save your tickets to your digital wallet by tapping add to wallet or GPay Save to phone. Screenshots of your barcodes won’t get you in.
If you’re an international fan, you must access your tickets by signing into your online account through a mobile web browser and not the app.
If you’ve already sold or transferred your tickets or are no longer attending the event, then no action is required.
MONSTER JAM – MAIN EVENT!
Access to the main show – doors will be open at 13:30 with show start time at 15:00.
TRAVEL NEWS
Supporters are advised to check their journeys before travel, with resources such as TfL's Journey Planner or the TfL Go app helping to avoid any works across the transport network. Supporters may also wish to visit the National Rail website to plan their journey if travelling on the rail network.
ROAD CLOSURES
The following closures will be in place tfrom 10am to 8pm on Saturday 15 July.
- From 1200 Westfield Avenue
- Montfitchet Road
- Pool Street
- Sidings Street
- Marshgate Lane (adjacent to the Stadium)
Please note, car park A at Westfield Stratford City remains accessible throughout.
GROUND REGULATIONS
A reminder to all attendees, it is a requirement under the Ground Regulations to show your ticket to Stadium staff if requested, including any digital tickets. Non-compliance could result in refusal of entry or ejection, so please do ensure you can access your ticket at all times.
For more information on Guest Services please visit the Stadium website here.
SEARCH AND BAG POLICIES
Avoid delays – please don’t bring bags to the venue. All bags will be subject to a search regime. Bags larger than A4 size are not permitted, and there are no left luggage facilities. All visitors may be searched – please have your coats open and remove hats at search areas. Please note any confiscated items will not be stored for collection post-match.
PUSHCHAIRS AND BUGGY STORAGE
There will be storage facilities available on site for buggies and pushchairs, please ask stewards on arrival or make your way to blocks 131, 136, 155 to the dedicated storage locations.
