Burna Boy fans!
Please find important venue information below to make your day as enjoyable as possible, from planning your visit, ticketing information and more on our Stadium facilities.
Key information:
Date: Saturday 29 June, 2024
Timings:
16:00 Stadium Island opens
17:00 Stadium doors open
All timings above are subject to change.
Please allow 30 minutes to get into the Stadium after arriving at the Park. Ticket and security checks will be in operation.
Please be aware the walking journey to the main Stratford Regional Station can take up to 90 minutes post-event.
The walking route to Stratford Regional Station involves a Stop and Go sign and staff system to regulate customers into the Station. Please cooperate with staff as they manage your journey home.
EVENT DAY ACCESSIBLE SUPPORT HOTLINE
(This mobile number will not be monitored on non-event days)
Please text or WhatsApp us to connect on event day if you require accessible support.
Direct Text Message: 07923 621 335
Accessibility – Blue Badge Parking
Please note: Blue Badge Parking is sold out for the events. The accessible entrance is via Bridge 3 where you will find assistance on all accessible matters. Post event, Blue Badge Parking can take up to 30 minutes to exit due to road closures, please be patient with staff who will assist as quickly as possible.
Free Accessibility Shuttle Bus Service
- There will be an accessible shuttle service operating on event day, that will be running on rotation from Platform 13 Stratford (Jubilee line) and dropping fans with accessibility requirements off at Bridge 3 at London Stadium.
- There is only room for one companion per fan with accessibility requirements on the shuttle service.
- They will be met by Park champions who will offer a wheelchair resource to their seats. This is subject to availability. Park champions are not allowed to personally push fans with accessibility requirements – this must be done by a companion of the fan with accessibility requirements.
- Please note that the shuttle service back to Stratford and Blue Badge Parking will re-open when our Safety team deem it fit for the service to run (approx. 45 minutes post event), so please be patient while our team manage traffic.
- For customers arriving to Bridge 1 we will have a limited number of wheelchairs available for those who ask for assistance into the Stadium (subject to availability).
- For Egress customers are to meet at turnstiles E + K post event, where fans will be chaperoned to either Bridge 1 or Bridge 3.
The Accessible Shuttle Bus (times shared below) will be in operation from 15:15 from the following locations:
- Stratford Station – Platform 13 (Jubilee Line)
- Stadium: Bridge 3, Marshgate Lane, E20 2ST
- What3words Bridge 3 location: brains.snack.farms
Timings
- First shuttle 15:15
- Expected final shuttle time: 00:15
For full information on how to plan your visit see our website here.
EVENT DAY ACCESSIBLE SUPPORT HOTLINE
(This mobile number will not be monitored on non-event days)
Please text or WhatsApp us to connect on event day if you require accessible support.
Direct Text Message: 07923 621 335
Ticketing
If you purchased via this email, you will have received an email from TX.IS with instructions on how to claim your downloadable tickets. Download TX.IS and enter your email and your tickets will automatically be on the app. This is your ticket for entry.
If you have not received tickets, and purchased via London Stadium, please email ticketing@london-stadium.com.
If you did not purchase your tickets through London Stadium and have not received your tickets, please go back to your point of purchase.
Search and bag policies
To avoid delays, please don’t bring bags to the venue. Large bags are not permitted, and small bags will be subject to a search regime. No bags bigger than A4 will be allowed and there are no left luggage facilities.
All visitors may be searched - please have your coats open and remove hats at search areas. Please note any items confiscated will not be stored for collection post-event.
Please note, you can bring sunscreen and other small personal items on your person, including portable chargers; any prohibited items will be removed before entry. We have no left luggage or storage for bags. See list of items below and on our website here. Water stations and cups are available on the concourse and Stadium island so please do not bring bottles as they will not be permitted.
A reminder to all attendees, it is a requirement under the Ground Regulations to show your ticket to Stadium staff if requested, including any digital tickets. Non-compliance could result in refusal of entry or ejection, so please do ensure you can access your ticket at all times.
For more information on prohibited items Guest Services please visit the Stadium website here.
Transport and Travel
The easiest and quickest mode of travel to events at London Stadium is by public transport.
There is no parking at London Stadium. For disabled customer parking please visit here.
Any illegally parked cars may be ticketed and removed to a council car pound.
There will be road closures in place all day in roads around the stadium.
There is a black cab taxi rank at Stratford Station. If you order an Uber or regulated mini cab they will have to pick you up outside the road closure system which closes Westfield Avenue, Montfichet Road and Marshgate Lane.
Please check travel information before you leave home. Guests travelling by bus to London Stadium can do so by a variety of TFL services. For the latest travel advice visit www.nationalrail.co.uk or www.tfl.gov.uk.
Food and Drink
No drinks bottles, reusable or plastic, are permitted onsite. Drinking water locations can be found on the concourse once inside and are free to use with cups available, however large bags and hampers containing food and drink will not be allowed inside the venue. You will find tasty meals, snacks and treats at our kiosks on the concourse and on the Stadium island.
If you look under 25 and would like to purchase alcohol please remember you need Proof of Age ID with a PASS hologram, a photographic driving license or a passport. Remember enjoy alcohol responsibly. What is a PASS ID Card and how can I get one? (myidcard.co.uk)
Cashless Stadium
A reminder that the Stadium is fully cashless, so make sure you have the correct payment method to hand when making purchases.
Free Stadium WIFI
Free WIFI means that you can connect with stable and fast speeds throughout the concourse and in bowl – join LSFreeWIFI and enter your details to connect.
Merchandise
Official Merch is located on the Stadium Island. We recommend to only purchase from official merchandisers, who will be identifiable with Stadium branding.
